We endeavour to dispatch orders every Tuesday. All orders are freshly made to order. If you place your order at or after midnight on a Tuesday - the order will be posted the following Tuesday. Customers will be notified when it has not been possible to dispatch the order on a Tuesday (including the reason). Banks holidays may result in your order being dispatched the following week on a Tuesday. We may also dispatch orders earlier depending on the circumstances.
Orders that are £50 or over get free delivery.
Orders are delivered via Royal Mail to a specified UK shipping address. We will make every effort to ensure that all products are delivered within the next working day (for 1st class signed for) and 2 – 3 working days (for 2nd class signed for) but we cannot accept responsibility for delays or missed deliveries (to specified address given). You will be provided with a Royal Mail tracking number once your order has been shipped. Deliveries are made between 9am and 5pm. If you are not sure you will be at home why not get your order delivered to your work address. Customers of Flavours of South Africa will be liable for any and all redelivery charges. Any special requests for delivery service should be noted with your order.
We also have an option for UK standard 1st class delivery. We cannot accept any responsibility for any delays or lost items, however, we will provide proof of postage upon request.